On the trip back from vacation, I could feel the tension building with each state that was left behind. I was trying to tell myself that it was the tension from driving the majority of the way (since I hate the way my mom drives my car like it is old and falling apart!) But after yesterday, I know the real source of the tension that has eaten my back all up again: freaking work!
First, I don't know if I can explain my coworkers in the best term. Some are good at what they do. Some are annoying as hell. When it comes to computers, I would say about 75% of them are completely clueless and would rather stand on their heads than handle a "computer problem". A good friend said "they suck" and my favorite, from geeka, "they are freaking morons".
Here is my example. We have these brand new phones that tie into our email system. When I say the word "VOIP" people tremble in fear. It is actually pretty damn cool. However, I have side-tracked myself here. The point is, the person reported that she wasn't getting any voicemail and that they didn't show up on her phone at all.
She didn't report: she screamed on me in the middle of the hallway.
I looked at a couple things and decided I needed reinforcement. I was swamped with the 300+ emails in my inbox and I could have been looking for a solution all day long for this. Short story for the 4 hours that it took to figure out: the user had an email rule in her Outlook to send ALL incoming messages for just herself to be sent immediately to Deleted Items. (Slap the hand across the forehead -- yep!)
The gull here? She then said it was something that I did! Me, who wasn't home from vacation until 8 pm on Sunday. Me, who has been knee deep in stupid emails all day. Yeah, I go around and establish email rules that would stop you from working! Let alone, this rule was created 7 times.
It all begs to ask, why did I come back?
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1 comment:
I ask myself that everyday.
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