Don't blame me

I love how when all else fails with the computers - its easiest to blame the "untrained" techie who is at the office day in and day out. I love how everyone in the support company starts to point out how you aren't following the rules they follow when its good for them.

I believe I have reached the limit of dealing with problems and being the sole point of blame. I didn't great the beginning problems of what our network issues are. When it was created, I didn't even know what group policy was. Now that it isn't working - I am being blamed.

I hate when fighting with the support company. Nothing good can come from it. In the end, I just want things fixed. I don't care who - I just want them fixed. Instead we are going to play all of these "political games" of trying to find out how it got this bad without dealing with the problem. Days are going to be freaking wasted as we position ourselves along the lines of "we paid for this already and we aren't paying again" vs the "this is beyond support contract and you have to pay for this fix".  Add to the fact that the sales rep likes to be the momma to all of us - its hell!