I have a person who is supposed to be my backup person to network issues. She is supposed to step up and help me when things are not easy and when I can’t just simply do enough things to get things done. It’s actually a joke. It’s a big joke. Really, she doesn’t qualify has help. She doesn’t qualify as backup either. Here are just some ways that you can spot if someone shouldn’t be your backup:
- They need directions with pictures on how to empty out the internet cache.
- They need directions on how to hit the button that says “CLOSE” on a pop up box.
- They write emails bashing the technical help desk and send it to the technician that they absolutely bash to pieces in the email and forget to send it to you.
- They call helpdesk to have them reboot a server because they are afraid (even after they were given one-on-one training by a big-wig Microsoft trainer who knows the network personally).
- They always offer to help but suddenly are “going to be late” on that day.
- They don’t respond to important emails
- They forget how to install printers.
- They forget how to turn a computer off.
- They forget that we have updates running automatically at night.
- They forget to tell you when they have changed toner out so you don’t run out of toner.
- They bitch about you behind your back.
- They mess up changing a user’s password.
- They tell people to go to them first with any problems.
- They can’t install regular printers, but they can manage to install the color printer for their friends.
- They install game software without seeing what they were installing.
- They gave someone the secondary administrator password to a regular user who said they knew what they were doing.
1 comment:
Ouch. Don't really know what to say about that.
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